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Welcome to the Frequently Asked Questions (FAQ page). Below, we have the answers to the top four questions we receive.
If you find that your question is not answered here, please call Phil on 0448 883 282 or E-mail us question@shampooch.com.au
Q: Is your service mobile?
A: Yes, we come to you. All we need is space for our vehicle, access to a power point and a tap. We provided the hoses and power cords.
Q: My dog has ticks/fleas, can you help?
A: Yes, we have a tick and flea shampoo, which when used regularly, helps keep the pesky little critters at bay.
Q: My dog has a skin condition, can the hydrobath help?
A: In most instances the answer is yes, we use a mild non allergenic shampoo to soothe itchy skin, and the water massage removes dead skin cells, stimulates blood flow and helps promote hair regrowth. However this is not a treatment for skin ailments and we recommend you check with your vet.
Q: Do I have to be home when you wash my dog?
A: After an initial introduction to your pet we can provide a “Home Alone” service. All arrangements regarding payment and access to your property remain strictly confidential.
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